FAQ

Frequently Asked Questions

Is the product being sold original?

The products we sell are guaranteed authenticity. We do not sell used items because we prioritize quality.

If I do not like the product, may I return the product?

We are very sorry for that, every product that has been purchased cannot be returned. Always double check before purchase the product.

What advantages are offered?

We provide good quality products at low prices. The products we sell are original and many variations. If you are a seller, you can get special prices with a minimum purchase.

If I interest to become your reseller, how do I get it?

We are very welcome to cooperate with you. You can contact our customer service via WA +6281219235410 or our showroom +62216902997 / 98

Is there an offline store?

We also have an offline store which we call showrooms. You can see our address on the contact us page. Our showroom is very comfortable for customers. You can smoke while shopping.

Is there free shipping?

You can get free shipping if the official store offers it. Free shipping from us only Jabodetabek. Terms and Conditions apply.

Are the photos listed on the online shop real?

Yes, the product that you see and the product that you will receive are the same.

Is there any possibilities to get COD (Cash On Delivery) payment?

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